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BQstudio总是掉

Other Parts Discussed in Thread: EV2400

上位机连一会后总是掉。先连保护板再打开上位机,和先打开上位机再接保护板都试过,都会出现。先打开上位机再连保护板坚持时间长一点,如果先连接好所有线直接再打开上位机,有时会直接报故障。故障如图,请问是什么引起的,如何解决?谢谢