If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
Both software installation and hardware operation have been carried out according to slau806 User's Guide, including browser extension and TI Cloud Agent installation. Customer has two questions:
1. When setting according to figure 3 in DAC11001EVM user's guide, connect the USB cable to the port on the xds110 side of the board, and two hardware inserts are displayed in the computer device manager. Then proceed to “step 4” in Figure 3, that is, when the USB cable is connected to the port under the circuit board, there is no display hardware inserted into the computer device manager. Is this abnormal?
2、Connect the USB cable from the lauchpad OTG USB port (U7) to the PC . “Hardware not connected. Failed to connect “ is displayed at the bottom of BP-DAC11001EVM software. The operation of 3.2.1 starting the software in DAC11001EVM user's guide was also carried out, which failed to solve the problem
您好，连接不上的原因可能是GUI的串口选择问题导致。 建议是按照下面这个步骤再看下：
Options → Serial Port, and change the port to the other available port with the (Texas Instruments) or ACCtrl tag. One of the two ports with these tags will connect to the hardware.
