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BQ27220: 電量(Relative State of Charge)顯示異常

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Prodigy 20 points
Part Number: BQ27220
Other Parts Discussed in Thread: BQSTUDIO

使用Battery Management Studio量測時發現

有一個電壓(Voltage)3614mV 但電量(Relative State of Charge):0%

正常的電壓(Voltage)3650mV，電量(Relative State of Charge):43%

我們對這個狀況感到困惑，請問這可能是什麼問題造成的?