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TMS320F28069M: launchpad Side B EEPROM Program失败

Martin
Prodigy 10 points
Part Number: TMS320F28069M

F28069M launchpad在连接电脑后无法识别出串口，按照 https:\\e2e.ti.com\support\microcontrollers\c2000\f\171\t\670519 中的步骤操作，在进行Device >> Program时MProg弹窗提示no Devices found，且Side B Driver中没有RS232 UART + Virtual COM Port选项，可能是什么原因导致？