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EV2400: EV2400

Part Number: EV2400


Hi 

Here I meet a problem, 

the phenomenon is USB can't connect after I install TI "bqEVSWSetup00.09.59_bq20z95v1.50_bqEasy1.85" with USB cable connect with EV2400, issue picture as follow:

 ,

but the USB is normal with BQ2084 software before I install the software.

Is it a wrong to connect EV2400 during install TI software?

How to solve this problem?

Thanks.