我公司刚在Ti网站上购买了IWR6843的评估板,每次上电基本上无法启动,根据手册“mmWaveICBoost and Antenna Module.pdf”提示中再按大板子上的SW2(RESET按键),无论长按或短按主板都无法启动,难得有时候按RESET键主板会启动,是否我们购买的评估板有质量问题,我们到哪里去验证这块评估板?能为我公司安排售后吗?
我公司刚在Ti网站上购买了IWR6843的评估板,每次上电基本上无法启动,根据手册“mmWaveICBoost and Antenna Module.pdf”提示中再按大板子上的SW2(RESET按键),无论长按或短按主板都无法启动,难得有时候按RESET键主板会启动,是否我们购买的评估板有质量问题,我们到哪里去验证这块评估板?能为我公司安排售后吗?
评估板刚拿到手内部已安装SDK 3.0.0.6,发现上述故障,随后启动后我们又安装SDK 3.0.0.8,故障依旧,我们如何为客户演示?在文章“mmWaveICBoost and Antenna Module.pdf”中提示:
3.1.1 Power connections
The Industrial Starter Kit is powered by the 3.3V from the 60-pin HD connectors. As soon as the power is
supplied, on board PMIC and LDO will generate the voltages. PGOOD LED will glow indicating all voltage
rails are in limits
NOTE: After the 3.3 V supply is provided to the EVM, it is recommended that NRST signal to be
toggled once to ensure a reliable boot-up state and this signal is accessible on 60-pin HD
connector。这是否说明主板上电经常会无法启动,但是按RESET键也经常无法启动,这是主芯片问题吗?