您好，我么是通过mouser电子采购的， 如下是mouser黄经理回复 mouser回复我们联系路径是通过在官方网站自己提交遇到问题等到ti回复后解决。
如下是mouser 黄经理回复的部分复制。
Mouser也很想直接处理，但是TI的料件，只能按照TI给到的要求处理，他们一再强调，所有给到代理商的料件，只要有质量问题，都需要最终购买方在TI的论坛上提交，方便TI和终端直接沟通，更好的解决问题。
操作的途径就是在下面给的链接上，待TI确认有问题后，把TI的处理的结果给到mouser，mouser会处理后续的退货/退款或者其他相关问题：
Defective Returns:
Note: The supplier offers the E2E forum, https://e2e.ti.com/, for technical support. If the customer is unsure if
the board/IC is actually defective or if they may have a setup/application issue then please suggest to them to
post their question/problem on the forum to obtain TI technical support.
If they do not wish to go to E2E it is not a requirement.
Qian Huang
Senior Customer Service Representative
MOUSER ELECTRONICS SHANGHAI a TTI - Berkshire Hathaway Company
Tel | +86 21 22194000 ext 4130
Mobile | +86 13661674874
Web | www.mouser.cn (RMB Order)
www.mouser.com (USD Order)
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