DIP14, DIP16 ,DIP20 Pin oxidized

GEORGE TSENG

Prodigy 30 points

Hi,

We had bought some DIP product of SN series and CD series from My TI.

The order number is T00996849. We had found some products had pin oxidized problem.

We may need TI to advice it? Let us know it needs return or no problem to use? Thanks.

5 年多前

0 Kailyn Chen 5 年多前

TI__Guru**** 295050 points

Hello, according to your order number, I would confirm this question with the related engineer who is responsible for it.
Sorry for your inconvenience that have caused to you.

0 GEORGE TSENG 5 年多前回复 Kailyn Chen

Prodigy 30 points

Hello Kailyn,
Could you help to check that who is the contact window? We need to know the status and need these products for assembly soon. Thanks.

0 GEORGE TSENG 5 年多前回复 Kailyn Chen

Prodigy 30 points

Hello Kailyn,
Could you help to check that who is the contact window? We need to know the status and need these products for assembly soon. Thanks.

0 Kailyn Chen 5 年多前回复 GEORGE TSENG

TI__Guru**** 295050 points

Hello, I am sorry to reply you late. I have confirmed with related engineer, you need to post it to E2E first: e2e.ti.com/.../151
If E2E confirmed it is the IC problem itself, you need to contact the CSC section, the contact number is 40-0819-8694 （Monday – Friday 08:00 – 18:00）.Or you could chat with CSC support: ticsc.service-now.com/csm

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DIP14, DIP16 ,DIP20 Pin oxidized