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ADS1294: NO SIGNAL

Part Number: ADS1294

We are a company that studies bioelectrical signals. At present, TI's ADS1294 chip is used to collect muscle electrical signals. After the product was developed, it was found that the signal on the arm could not be collected. , but not sure whether it is the real data, I now ask all relevant personnel to provide technical support to help answer the question why there is a signal on the finger and there is no signal on the arm, thank you.