Dear TI Support Team,
We are encountering an issue with the TCA9539QPWRQ1 in one of our mass production projects and would appreciate your technical assistance.
Issue Description:
We have identified a failure on Port 4 of the TCA9539QPWRQ1. The specific symptom is that the channel cannot drive a digital transistor (MPN: PDTC124ET-QR).
When we issue a command to set P04 high, the command is sent successfully (writing ‘1’), but the readback state remains ‘0’. All other ports are functioning normally; only Port 4 is affected.
Debugging Steps & Observations:
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We removed the transistor and connected an external resistor from Port 4 to GND.
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With a 50kΩ pull-down resistor, the measured voltage on the damaged board is 0.146V.
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With a 100kΩ resistor, the voltage is 0.265V.
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On a known-good board, the voltage at the same port is 3.299V under both conditions.
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The current output from the damaged Port 4 is only 3.5μA.
We suspect Port 4 may be permanently damaged, and would like to understand:
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Possible failure mechanisms or known issues that could cause this behavior?
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Whether this could be due to overstress, or if similar failure patterns have been observed with this device?
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Any recommendations to improve robustness or further diagnostic methods?