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我可以采取哪些步骤来解决不同情况下的错误代码?
情况 | 错误详细信息 | 补救步骤 |
信用额度无效 | Fullscreen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 { "orderInfo": { }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "Invalid line of credit. ", "message": "Check your line of credit information and provide the correct information and resubmit the request.", "data": null } ] } XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX { "orderInfo": { }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "Invalid line of credit. ", "message": "Check your line of credit information and provide the correct information and resubmit the request.", "data": null } ] } |
请让您的管理员:
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Apruve 帐户 ID 无效 | Fullscreen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 { "orderInfo": { }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-PAP-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "Invalid Apruve payment Id", "message": "Check your Apruve information and provide the correct information and resubmit the request order.", "data": null } ] } XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX { "orderInfo": { }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-PAP-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "Invalid Apruve payment Id", "message": "Check your Apruve information and provide the correct information and resubmit the request order.", "data": null } ] } |
注: 只有管理员或买家才能更新付款方式。 |
Apruve 帐户 ID 不应为空 |
Fullscreen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 { "orderInfo": { "cartId": "C2000", "CheckoutProfileIdentifier": "COP_ID-12$%#" }, "errors": [ { "section": "Generic", "type": "Validation", "reason": "Apruve account Id must be provided", "message": "Check your Apruve Account information in checkout profile and resubmit the order.", "data": null, "errorCode": "ERR-TICOM-ORDER-API-0009" } ] } XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX { "orderInfo": { "cartId": "C2000", "CheckoutProfileIdentifier": "COP_ID-12$%#" }, "errors": [ { "section": "Generic", "type": "Validation", "reason": "Apruve account Id must be provided", "message": "Check your Apruve Account information in checkout profile and resubmit the order.", "data": null, "errorCode": "ERR-TICOM-ORDER-API-0009" } ] } |
在结算配置文件中查看您的 Apruve 帐户信息、然后重新提交订单。 |
银行汇款配置不适用于特定国家/地区和货币 |
Fullscreen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 { "orderInfo": { "orderNumber": "", "cartID": "C302447966", "checkoutProfileId": "E42011DA54EA4B92E053E220BB8B964C", "currencyCode": "USD", "orderDate": "2022-08-09T05:35:29Z", "orderEntry": "API", "customerPurchaseOrderNumber": "PGR - 04202021", "orderStatus": "", "orderedBy": "Sonic Tech", "endCustomerCompanyName": "TI ELectronic Inc", "application": "Body electronics & lighting", "endEquipment": "Window module", "intendedForMilitary": "No", "isProductionOrder": true }, =========================="errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX { "orderInfo": { "orderNumber": "", "cartID": "C302447966", "checkoutProfileId": "E42011DA54EA4B92E053E220BB8B964C", "currencyCode": "USD", "orderDate": "2022-08-09T05:35:29Z", "orderEntry": "API", "customerPurchaseOrderNumber": "PGR - 04202021", "orderStatus": "", "orderedBy": "Sonic Tech", "endCustomerCompanyName": "TI ELectronic Inc", "application": "Body electronics & lighting", "endEquipment": "Window module", "intendedForMilitary": "No", "isProductionOrder": true }, =========================="errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "Bank Transfer payment is not applicable for your country and currency request", "message": "Resubmit the request with different payment options", "data": null } ] } |
银行汇款可能不可用、因为您在无法使用此付款方式的国家或地区之外发货。 要查看您所在的国家或地区是否提供银行汇款、 请单击此处 <www.ti.com/.../shipping-payment-tax-information.html>。 使用其他付款方式重新提交此订单。 |
银行汇款电子邮件不应为空 |
Fullscreen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 { "orderInfo": { "cartId": "C2000", "CheckoutProfileIdentifier": "COP_ID-12$%#" }, "errors": [ { "section": "Generic", "type": "Validation", "reason": "Bank Transfer email Id must be provided", "message": "Check your Bank Transfer Account information in checkout profile and resubmit the request.", "data": null, "errorCode": "ERR-TICOM-ORDER-API-0009" } ] } XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX { "orderInfo": { "cartId": "C2000", "CheckoutProfileIdentifier": "COP_ID-12$%#" }, "errors": [ { "section": "Generic", "type": "Validation", "reason": "Bank Transfer email Id must be provided", "message": "Check your Bank Transfer Account information in checkout profile and resubmit the request.", "data": null, "errorCode": "ERR-TICOM-ORDER-API-0009" } ] } |
注: 只有管理员或买家可以更新结算配置文件。 请您的管理员单击结帐配置文件页面右侧的铅笔图标进行所需的更改。
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已超出银行汇款未付款订单限制 |
Fullscreen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 { "orderInfo": { }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "You have exceeded the limit of 10 unpaid bank transfer orders.", "message": "Resubmit the request with a different payment method", "data": null } ] } XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX { "orderInfo": { }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "You have exceeded the limit of 10 unpaid bank transfer orders.", "message": "Resubmit the request with a different payment method", "data": null } ] } |
您已超过未付银行汇款订单的限额。 使用其他付款方式重新提交此订单、或在结清未清余额后重新提交。 如果 您对银行汇款方式有疑问、请参阅订购帮助和常见问题解答<www.ti.com/.../bank-transfer.html>。 注意:要查找您的未结银行转账订单、财务、买家或管理员可以登录公司帐户、并找到"订单"磁贴上的"订单历史记录"链接。 订单历史记录中的搜索功能适用于订单上的任何字段。 |