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客户dropbox那边有几台机器总是处于降频状态,只有AC cycle才可解除故障,SN1402039SQX/NOPB

Part Number: 元器件:Mfr. SN1402039SQX/NOPB; Mfr. Part Description: IC OTHER (24P) SN1402039SQX/NOPB (WQFN)


1.HSC该芯片在oc warning触发后会一直拉alert吗?

2.解除条件是什么?还是会一直触发warning。不会de-alert。

3.如果我的HSC触发oc warning值在800W,它要是稳定读出在400W左右,突然一下跳到了600W是否会触发oc warning

请问,

4.SMB alert的触发条件及恢复条件,谢谢。

5.客户dropbox那边有几台机器总是处于降频状态,只有AC cycle才可解除故障。

6.抓取PSU、HSC黑盒信息,发现HSC有OCW触发

  • Hi

        没有查询到SN1402039SQX,我这边是电源管理芯片论坛,从你电路看并非是电源芯片,请确认下。

  • 是HSC芯片,客服让我们选择的电源管理芯片论坛,如附件图片。

    它(芯片)不会关闭警告,但总是触发OC_ WARN,然后导致CPU频率降低,在事件发生前,cpu利用率为20-30%,然后在频率下降后跳至60-80%。我们的服务所有者注意到,由于频率较低,性能显著下降。由于这对我们的服务造成了干扰,我们需要了解这个问题,你能调查一下吗?

    We are experiencing a recurring issue on some database hosts where the cpu frequency drops well below the base frequency even though the cpufreq governor is set to performance and the system is running a workload?  We noticed this occurs shortly after a psu alert message in the sel log.

    Example of PSU Alert in SEL log

    lo | 2 | 11/26/2022 | 11:26:14 | Power Supply PSU Alert | State Asserted | Asserted |

    CPU frequency governor

    jcasazza@sjc15a-rb29-16a:~$ cpupower frequency-info

    analyzing CPU 0:

    driver: intel_pstate

    CPUs which run at the same hardware frequency: 0

    CPUs which need to have their frequency coordinated by software: 0

    maximum transition latency: Cannot determine or is not supported.

    hardware limits: 800 MHz - 3.00 GHz

    available cpufreq governors: performance powersave

    current policy: frequency should be within 800 MHz and 3.00 GHz.

    The governor "performance" may decide which speed to use

    within this range.

    current CPU frequency: Unable to call hardware

    current CPU frequency: 139 MHz (asserted by call to kernel)

    boost state support:

    Supported: yes

    Active: yes

  • HI

        应该不是的,我没有在电源这边找到类似的芯片控制。

  • 那么可以请问这是属于哪个范畴论坛吗。 

  • HI

        我在TI官网官网上搜索不到,所以我也不清楚分类在哪。从你电路上看,也分不清,感觉应该是处理器那边,而我这边只熟悉电源芯片。