EV2400: win11无法识别ev2400

如何删除呢

只发现在里面有

您好，卸载bqStudio，然后删除c:\ti\BatteryManagementStudio文件夹，然后重新安装

你好问题依旧存在

您好，卸载BQStudio以后重新安装还有问题，建议您换个EV2400

你好，已验证所有硬件ev2400，电脑pc都没有问题，我重装过系统后能正常识别到，但是不知道有安装了什么软件导致Battery Management Studio又无法正常识别到ev2400，以下为Battery Management Studio的log信息，

!ENTRY org.eclipse.ui.workbench 4 2 2024-03-03 18:11:56.134
!MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.ui.workbench".
!STACK 0
java.lang.NullPointerException
at org.eclipse.ui.internal.WorkbenchWindow.hardClose(WorkbenchWindow.java:1967)
at org.eclipse.ui.internal.WorkbenchWindow.busyClose(WorkbenchWindow.java:1600)
at org.eclipse.ui.internal.WorkbenchWindow.access$16(WorkbenchWindow.java:1542)
at org.eclipse.ui.internal.WorkbenchWindow$11.run(WorkbenchWindow.java:1628)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.ui.internal.WorkbenchWindow.close(WorkbenchWindow.java:1625)
at org.eclipse.ui.internal.Workbench$14.run(Workbench.java:1184)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at org.eclipse.ui.internal.Workbench.busyClose(Workbench.java:1171)
at org.eclipse.ui.internal.Workbench.access$22(Workbench.java:1113)
at org.eclipse.ui.internal.Workbench$19.run(Workbench.java:1454)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.ui.internal.Workbench.close(Workbench.java:1451)
at org.eclipse.ui.internal.Workbench.close(Workbench.java:1424)
at com.ti.evswsdk.ApplicationWorkbenchWindowAdvisor.closeProgram(Unknown Source)
at com.ti.evswsdk.ApplicationWorkbenchWindowAdvisor.preWindowOpen(Unknown Source)
at org.eclipse.ui.internal.WorkbenchWindow.fireWindowOpening(WorkbenchWindow.java:1654)
at org.eclipse.ui.internal.WorkbenchWindow.setup(WorkbenchWindow.java:654)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:56)
at org.eclipse.e4.core.internal.di.InjectorImpl.processAnnotated(InjectorImpl.java:898)
at org.eclipse.e4.core.internal.di.InjectorImpl.inject(InjectorImpl.java:121)
at org.eclipse.e4.core.internal.di.InjectorImpl.inject(InjectorImpl.java:86)
at org.eclipse.e4.core.contexts.ContextInjectionFactory.inject(ContextInjectionFactory.java:73)
at org.eclipse.ui.internal.Workbench.createWorkbenchWindow(Workbench.java:1526)
at org.eclipse.ui.internal.Workbench.getActiveWorkbenchWindow(Workbench.java:1500)
at org.eclipse.ui.internal.services.WorkbenchSourceProvider.updateActiveShell(WorkbenchSourceProvider.java:944)
at org.eclipse.ui.internal.services.WorkbenchSourceProvider.getCurrentState(WorkbenchSourceProvider.java:138)
at org.eclipse.ui.internal.services.WorkbenchSourceProvider$6.handleEvent(WorkbenchSourceProvider.java:704)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.filterEvent(Display.java:1266)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1112)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1137)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1122)
at org.eclipse.swt.widgets.Decorations.WM_ACTIVATE(Decorations.java:1673)
at org.eclipse.swt.widgets.Shell.WM_ACTIVATE(Shell.java:2193)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:4673)
at org.eclipse.swt.widgets.Canvas.windowProc(Canvas.java:339)
at org.eclipse.swt.widgets.Decorations.windowProc(Decorations.java:1633)
at org.eclipse.swt.widgets.Shell.windowProc(Shell.java:2117)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:5050)
at org.eclipse.swt.internal.win32.OS.BringWindowToTop(Native Method)
at org.eclipse.swt.widgets.Decorations.bringToTop(Decorations.java:230)
at org.eclipse.swt.widgets.Shell.open(Shell.java:1244)
at org.eclipse.e4.ui.workbench.renderers.swt.WBWRenderer.postProcess(WBWRenderer.java:694)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(PartRenderingEngine.java:658)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(PartRenderingEngine.java:746)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.access$0(PartRenderingEngine.java:717)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$2.run(PartRenderingEngine.java:711)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createGui(PartRenderingEngine.java:695)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1057)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:337)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1018)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:156)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:694)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:337)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:606)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:150)
at com.ti.evswsdk.Application.start(Unknown Source)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:669)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:608)
at org.eclipse.equinox.launcher.Main.run(Main.java:1515)

您好，正在询问更了解这款芯片的TI工程师， 稍后回复。

您好，您使用什么版本的 bqStudio和什么版本的 EV2400 固件？

BQ软件用的1.3.101很多版本都试过，ev2400版本0.32和0.28都使用过，都不行

您好，正在查询，稍后回复。

您好，

This version of bqStudio is an outdated version, the latest version is 1.3.124 and can be found under BQSTUDIO-TEST. 

您好，已经在E2E英文论坛发帖，请继续关注

e2e.ti.com/.../ev2400-bqstudio-can-not-identify-the-ev2400

您好，您是否打开了另一个 bqStudio ？此外，EV2400 是否显示在设备管理器下？

你好就打开了一个bqStudio，EV2400在设备管理下面

您好，已经在E2E英文论坛回复，请继续关注。

你好这个问题能解决吗·

您好，是否可以使用另一台计算机测试 EV2400 以排除对 EV2400 可能造成的损坏？

你好已经测试过了换一台电脑就可以，我这台台式电脑，已经换过CPU,主板，内存条，EV2400也有两个测试结果一样的，所以判断是软件问题

您好，换一台电脑EV2400可以正常使用说明EV2400是好的。如果怀疑是软件的问题建议卸载以后重新安装。如果还是不能使用，建议换一台电脑。

你好两台电脑的差异在，运行bqStudio在任务管理器界面看到连接不上ev2400这台电脑没有运行·TI Communication Manager(32位)