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TPS929240-Q1: it was found that there was an open circuit fault in the channel when reading FLAG_OPEN0, but the value of the FLAG_ERR register read was zero

Part Number: TPS929240-Q1

When communicating with the TPS929240 chip, it was found that there was an open circuit fault in the channel when reading FLAG_OPEN0, but the value of the FLAG_ERR register read was zero, indicating that there was no fault. What are the possible reasons? Is it a chip issue?