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The connection looks correct. Can you confirm whether the customer is still not able to see the 0x10 address get populated when running i2cdetect -y -r 0x8 and i2cdetect -y -r 0x9?
And can the customer also try only connecting one camera at a time and doing i2cdetect? As these are not USB cameras, I do not expect it to be an issue, but just want to make sure it is not related to the following issue: https://software-dl.ti.com/jacinto7/esd/processor-sdk-linux-sk-tda4vm/08_05_00/exports/docs/faq.html#pub-edgeai-multiple-usb-cams