If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
The error message indicates that all the attempts of the emulator to communicate with the device are not acknowledged. Maybe the processing core is halted or hung by an external effect.
In this case you can get some additional insights if you run the low-level debug utility dbgjtag (or use the Test Connection button from CCSv5) - more details at the page below:
In this case, I would start with the BH560m, do the low-level dbgjtag testing and look for any errors that may suggest problems in their hardware (stuck-at-ones, stuck-at-zeros, device reset, etc.)
Another useful setting that is hardware dependent is the JTAG clock settings (also shown at the page I sent before) usually the board should work with the legacy value of 10.368MHz, but depending on the routing or buffering of the JTAG signals you may need to use a lower value for that.
