Part Number: PGA970
Dear TI Engineers and Community Experts,
I am an electronic engineer currently developing an LVDT linear position sensor based on the PGA970.
I am encountering an issue accessing essential development resources and would appreciate your guidance.
1. Background:
To accelerate prototyping and software development, I need access to the official reference firmware (e.g., the PGA970_FW_Release package) and related application documentation for the PGA970.
I would like to explicitly clarify that this project is intended for general industrial and commercial applications only, and is NOT related to any military, aerospace, or defense projects.
I previously submitted an access request through the official TI export control form but received a denial notice.
2. The Issue:
The denial email suggested I contact the "Customer Support Center" or "post on the E2E forum" for further assistance regarding access.
3. Specific Requests for Assistance:
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Verification:
- Name: booX jaa(王燊)
- Company/university : NAKAI
- Email: jaabooX@outlook.com
- Country: china
and we are formally developing an industrial-grade LVDT sensor. What specific information or verification process is required to gain access to this restricted firmware for our commercial development?
-
Firmware Access: If the permission issue cannot be resolved immediately, is there an alternative official channel to obtain the reference firmware for our non-military application?
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Documentation: Besides the firmware and the public "Software Quick Start Guide" (SLDU025), are there other critical application documents that should be referenced for industrial sensor calibration?
4. Steps Already Taken:
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Checked local installation directories (e.g.,
C:\Program Files\PGA970firmware*) but could not locate the firmware files. -
Reviewed all publicly available documents on the TI product page.
Thank you for your time and support. I look forward to hearing from the community or TI officials.
