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TINA-TI_SIMP_CHINESE: TINA-TI download denied due to export control, need assistance

keyan chen
Prodigy 20 points

Part Number: TINA-TI
Other Parts Discussed in Thread: TINA-TI

Dear TI support team, I am a student from Beihang University, and I am trying to download TINA-TI for civil academic research and circuit simulation. However, my export approval application was denied. My myTI account information is as follows: - Name: Chen Keyan - Email: 1343552563@qq.com - Company/University: Beihang University - Country: China I confirm that this software will be used for civil, non-military educational purposes only. Could you please help me resolve this issue so that I can download the software legally? Thank you for your assistance.

  • 0
    TI__Mastermind 42435 points

    Hello, we have received your case and the investigation will take some time. Thank you for your patience.

  • 0
    TI__Mastermind 42435 points

    Hi,

    The TI forum aims to address technical issues encountered by customers during the use of TI products. Regarding the issue of software permission application, we suggest that you contact the customer support department in the following way, and customer service will provide assistance for you.
    • Open the link ticsc.service-now.com/csm
    • Click on the 'Submit Application' button under 'Apply for New Support'
    • Click the "Create Case" button under "Other" in the newly opened window
    • In the opened form, you can describe your problem in Chinese and submit it.