PSPICE-FOR-TI: [PSpice for TI] Request to reset device activation limit

 

I am using the free PSpice for TI software. I recently reinstalled my operating system, and now I cannot activate the software. It shows the error: "You have reached the concurrent device access limit."

 

Since there is no "Deactivate" option inside the software, and I cannot register a Cadence support account (it requires a Host ID which I don't have), I am unable to resolve this myself.

 

Could you please help me reset/clear the device activation records for my account on the backend?

 

Thank you very much for your help!