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[FAQ] TI-API: 订单API错误代码 : ERR-TICOM-ORDER-API-0004

Cherry Zhou
Guru* 81380 points
Part Number: TI-API


我可以采取哪些步骤来解决不同情况下的错误代码？

  • 0
    TI__Guru* 81380 points
    具体场景 错误详情 补救步骤

    客户请求数量不可用     		  
    {
	"orderInfo": {
	},
	"errors": [
		{
			"errorCode": "ERR-TICOM-ORDER-API-0004",
			"type": "lineItems",
			"section": "Orders",
			"field": null,
			"reason": "Part number requested quantity is out of stock",
			"message": "Resubmit the request with different quantity. Check the inventory levels for availability",
			"data": [
				{
					"customerLineItemNumber": "1",
					"tiPartNumber": "ISO7710FDWR",
					"quantity": "4000",
					"availableQuantity": "0"
				}
			]
		}
	]
}
    1. 通过 TI store 库存和定价 API 重新检查所请求器件型号的库存水平。
    2. 重新提交您的订单请求，以获得小于/等于可用数量的数量。
    分段限制 
    {
	"orderInfo": {
		"orderNumber": "",
		"cartID": "C302442926",
		"checkoutProfileId": "E413536FFF3EDB2CE053E220BB8BAFA6",
		"currencyCode": "USD"............
	},
	"errors": [
		{
			"errorCode": "ERR-TICOM-ORDER-API-0004",
			"type": "Application",
			"section": "lineItems",
			"field": quantity,
			"reason": "Your company recently purchased 74ACT11139PWR and must wait 28 days before purchasing again. ",
			"message": "Remove the part number from your request and resubmit later when the inventory is available to order.",
			"data": null
		}
	]
}

    从您的订单中移除此行商品，稍后再重新提交此商品的请求。

    注意：请确认上次购买日期、财务、买家或管理员可以登录公司帐户，并找到"订单"磁贴上的"订单历史记录"链接。 订单历史记录中的搜索功能适用于订单上的任何字段。
    如果 isMilitary 标志为 true，则库存尚未满足 
    {
	"orderInfo": {
	},
	"errors": [
		{
			"errorCode": "ERR-TICOM-ORDER-API-0004",
			"type": "Application",
			"section": "lineItems",
			"field": null,
			"reason": "Part number is  designated as military end use, inventory level requested is unavailable.",
			"message": " Please recheck Inventory availability and resubmit.",
			"data": [
				{
					"customerLineItemNumber": "1",
					"tiPartNumber": "UC2842AQD8R",
					"quantity": "4000",
					"availableQuantity": "10500"
				}
			]
		}
	]
}
    1. 通过 TI store 库存和定价 API 重新检查所请求器件型号的库存水平。
    2. 重新提交您的订单请求，以获得小于/等于可用数量的数量。
    3. 如无可用数量，请从订单中移除此行项目，并在库存可用时单独重新提交此项目的请求。