TI-API: https://transact.ti.com/v2/store/orders/test error

After posting json, return below error info. We got an approved TI store API suite request and a completed checkout ID profile already.

 "errorCode""ERR-TICOM-ORDER-API-0001",
            "type""Application",
            "section""Orders",
            "field"null,
            "reason""We are unable to validate your checkout profile",