Hello team,
Customer is unable to view pilot-run order SD#1023604434 related information & documents in API backlog dashboard, please kindly check and resolve it by 4/22/2024 asap. Thank you.
CI Pilot run |
TI Sales Order# |
Woodpecker PO# |
Shipped Date |
Commercial invoice |
Waybill |
Delivery Note |
Financial invoice |
Notes |
Incoterm |
1st |
1023458485 |
ZMN_BACKLOGORDER20240402154632 |
4/9/2024 |
5504681106 |
0426035417 |
0626961612 |
5504682132 |
Credit# 5504925403 issued, return arranged from system perspective |
CIP |
2nd |
1023604434 |
ZMN_BACKLOGORDER20240402154632 |
4/17/2024 |
5504930053 |
0426078237 |
0627086837 |
5504930810 |
RM Replacement Order |
FCA |
Hi Hazel,
This seems to be front-end web portal issue, please reach out to CSC team check and evaluate whether need to transfer to Store team. Thanks.
Hello Lecheng,
Please confirm whether a new ticket should be submitted to CSC or TI could support internal ticket transfer. Thanks.
Hi Hazel, you may need to submit new ticket to CSC thread as E2E unable to support internal transfer, thank you.