Dear team,
My customer TOKYO ELECTRON DEVICE NAGASAKI is developing backlog API v2.1 but is failing the authorization and getting 401 error.
Could you please investigate what is wrong?
--> POST transact.ti.com/.../accesstoken http/1.1
Content-Type: application/x-www-form-urlencoded
Cache-Control: no-store
User-Agent: ACMS Apex
Connection: close
accept: application/json
Transfer-Encoding: chunked
Host: transact.ti.com
Accept-Encoding: gzip
--> END POST
<-- 401 Unauthorized transact.ti.com/.../accesstoken (213ms)
Server: Apache
Content-Type: application/json
Content-Length: 216
Pragma: no-cache
Cache-Control: no-store
Access-Control-Allow-Origin: *
Access-Control-Allow-Headers: *
Access-Control-Max-Age: 3600000
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
X-SF-CORS: true
Date: Tue, 22 Oct 2024 04:37:41 GMT
Connection: close
<-- END HTTP
Hi Ayumi,
I am able to get token by using API tool and i am not seeing 401 error in system logs.
Would you please ask customer try to trouble shoot from their end, thanks.
Hi Lecheng, thank you for looking into this. Customer was able to authenticate after this so let me close this case.