We are integrating the Backlog API for our company. However, we have encountered an issue and need your assistance. When we post to create an order as follows:
{
"order": {
"customerPurchaseOrderNumber": "TestPO-230405-01",
"checkoutProfileId": "348F38Axxxxx",
"lineItems": [
{
"customerLineItemNumber": "1",
"tiPartNumber": "SN74LS00N",
"customerAnticipatedUnitPrice":1.2,
"quoteNumber": "26936554",
"customerCurrencyCode": "USD",
"schedules": [
{
"requestedQuantity": 3000,
"requestedDeliveryDate": "2025-05-26"
}
]
}
]
}
}
we got the the following issues
{
"orders": [
{
"messages": [
{
"code": "TI-TXT-025",
"type": "ERROR",
"reason": "Invalid Customer",
"message": "Customer is not valid. If you are still having issues, contact TI customer support https://support.ti.com/csm"
}
],
"customerPurchaseOrderNumber": "TestPO-230405-01",
"orderStatus": "REJECT",
"lineItems": [
{
"tiPartNumber": "SN74LS00N",
"customerLineItemNumber": "1",
"itemCheckoutProfileId": "348F38xxxx",
"status": "Rejected",
"tiTotalOrderItemQuantity": 0,
"customerAnticipatedUnitPrice": 1.2,
"customerCurrencyCode": "USD",
"quoteNumber": "26936554",
"schedules": [
{
"requestedQuantity": 3000,
"requestedDeliveryDate": "2025-05-26"
}
]
}
]
}
]
}
