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BQ20Z45R1 BATTERY STATUS 的FC FD两个标志位同时被置位的异常状态



请TI大神帮忙看看为什么基于BQ20Z45R1的两串电池包在客户端发生不能充电的状态,检查SBS发现 BATTERY STATUS 的FC FD两个标志位同时被置位且FCC值异常,发送0X0041命令可以恢复正常。请问什么原因将会导致这样的异常情况???