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LDC5072-Q1-SENSOR-DESIGN-TOOL: Can not set the parameter over 12 on Mechanical Design and Can not use the Customer Sensor page even checked the bottom button

L L
Prodigy 20 points

Part Number: LDC5072-Q1-SENSOR-DESIGN-TOOL

On the Mechanical Design page, is this parameter limited to a maximum of 12? Can it be changed to 16? Also, I previously used the Customer Sensor feature in this software without any issues, but now I find that the function is unavailable. How can I get it working again? Is there any restriction or discrimination against users in China?cases.docx  

  • +1
    TI__Mastermind 46135 points

    Hello, we have received your case and the investigation will take some time. Thank you for your patience.

  • +1 回复 Lydia
    TI__Mastermind 49010 points

    Hello,

    According to one of my colleagues, the most likely cause of the problem about the electrical-to-mechanical ratio  are overlapping traces and/or vias when the tool tries to optimize the layout. Its simply a matter of too little PCB area to accommodate the traces and/or vias.

    A possible workaround is to make the traces as narrow as possible, and the via diameters as small as possible, and then re-run the design.