AWR1843BOOST: XDS110 COM port did not load correctly in Device Manager

Part Number: AWR1843BOOST
Other Parts Discussed in Thread: DCA1000EVM

I am trying to utilize AWR1843BOOST and DCA1000EVM board to gain some data. I follow the DCA1000EVM Quik Start Guide and when I perfomed at Chapter 1 (Getting Start)  6th step, I found my device manager could not load 2 XDS110 port while the other 4 EVM port load perfectly. When I tried omit this failed and tried to perform the next steps, it failed.

I swtich the SOP to 110 (from SOP0 to SOP2). The LEDs is like below.

On DCA1000EVM :

5V_LED is yellow, on.

FPGA_DONE_LED is yellow, on.

Ehernet LED is orange, on.

On AWR1843BOOST:

PWR_LED is yellow, on.

WRM_RST is red, on.