TI-API: 调用/backlog/orders/changeByCustomerPurchaseOrderNumber这个接口返回的报错信息

chengjuan Niu

Part Number: TI-API

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8 months ago

0 Lecheng Wang 8 months ago

TI__Genius 12015 points

Hi Chengjuan,

我从后台的log看到您4/2发送的order change是成功的，如果出现这个报错建议重新尝试再送一次API request。目前对订单修改的信息和确认有任何问题么？

0 chengjuan Niu 8 months ago in reply to Lecheng Wang

Prodigy 30 points

订单更新返回报错是以下：

推送TI数据失败:状态码503 SERVICE_UNAVAILABLE,报错信息<HTML><HEAD>
<TITLE>Service Unavailable</TITLE>
</HEAD><BODY>
<H1>Service Unavailable - Zero size object</H1>
The server is temporarily unable to service your request. Please try again
later.<P>
Reference #15.1d3fcb17.1712108648.2592522
<P>https://errors.edgesuite.net/15.1d3fcb17.1712108648.2592522</P>
</BODY></HTML>

0 Lecheng Wang 8 months ago in reply to chengjuan Niu

TI__Genius 12015 points

你好，麻烦提供完整的TI返回的API error message。目前我这边后台看不到有任何报错，谢谢。

0 ?? ? 8 months ago in reply to Lecheng Wang

Prodigy 40 points

下面是我们推送时返回的报错，这个是在4月3号9点44分左右
推送TI的采购报价单信息异常，异常原因：推送TI数据失败:状态码503 SERVICE_UNAVAILABLE,报错信息<HTML><HEAD>
<TITLE>Service Unavailable</TITLE>
</HEAD><BODY>
<H1>Service Unavailable - Zero size object</H1>
The server is temporarily unable to service your request. Please try again
later.<P>
Reference #15.1d3fcb17.1712108648.2592522
<P>https://errors.edgesuite.net/15.1d3fcb17.1712108648.2592522</P>
</BODY></HTML>

0 Lecheng Wang 8 months ago in reply to ?? ?

TI__Genius 12015 points

您好，烦请再尝试一次。我这边后台看不到您有推送过Quote API的记录。

0 ?? ? 8 months ago in reply to Lecheng Wang

Prodigy 40 points

那返回的这个状态码，503代表什么意思，这个订单已经更新成功了，就是想搞清楚当时推送报错是什么原因。

0 Lecheng Wang 8 months ago in reply to ?? ?

TI__Genius 12015 points

可能是那个时候系统的链接有异常，有可能是TI这边的也有可能是您这边的。一般来说碰到这种报错建议是重新repost，谢谢。

0 ?? ? 7 months ago in reply to Lecheng Wang

Prodigy 40 points

你好，订单推送报错，服务器不可用
<HTML><HEAD><TITLE>Service Unavailable</TITLE></HEAD><BODY><H1>Service Unavailable - Zero size object</H1>The server is temporarily unable to service your request. Please try againlater.<P>Reference #15.1d3fcb17.1712108648.2592522<P>https://errors.edgesuite.net/15.1d3fcb17.1712108648.2592522</P></BODY></HTML>

0 Lecheng Wang 7 months ago in reply to ?? ?

TI__Genius 12015 points

你好，请问是推送PO CHANGE报错么？请提供订单号，谢谢。

0 ?? ? 7 months ago in reply to Lecheng Wang

Prodigy 40 points

ACCO2024041801这个订单，今天有过这个报错。
还有一个是问题，因为我们接口这边写的是请求TI接口60秒后没响应我们就会自己返回超时，我想问一下咱们这边的订单推送接口响应时间是多久呢。
ACCO2024041801这个订单今天10.39分54秒推送给TI，60秒之内TI也没有响应，麻烦您这边提供一个最晚响应时间

0 Lecheng Wang 7 months ago in reply to ?? ?

TI__Genius 12015 points

你好，已在另一封帖中进行回复，此贴将关闭，谢谢。

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TI-API: 调用/backlog/orders/changeByCustomerPurchaseOrderNumber这个接口返回的报错信息