Hello,
Could you please confirm on Splunk whether we have sent below Order Push in Test environment to customer?
Customer is saying that they did not receive these.
Sold to: 186882
SD#1073648754, 1073646251
Hello,
Could you please confirm on Splunk whether we have sent below Order Push in Test environment to customer?
Customer is saying that they did not receive these.
Sold to: 186882
SD#1073648754, 1073646251
Hi Ayumi,
Yes. We have this functionality in testing environment. For these testing data it failed because we received an invalid response with 502 as return code.
Could you please help to check with customer whether URL https://iris-connect.jp/api/ti/order-push is a validated URL for orders push in testing environment? Thanks.
Thank you Hebe! I will ask customer to check if they are erroring out on their side
Thanks a lot Ayumi. Please help to let us know if you need more information from us. Thanks again.
Hi Hebe, may I ask if you could kindly check if the IP address we used to send these Order Push was below?
「192.91.109.11」「192.91.109.12」
Hi Ayumi,
There is no specific IP address list from TI for the API outbound messages as there are randomly with the IP addresses via http://www.itg.ti.com/docs/web-proxies.html and we just can make sure the Domain such as the one as below. Thanks.
192.91
192.228
192.163
103.146
Thank you Hebe! I will ask customer about the domain
Thanks Ayumi. Please help to let us know if you need more information.