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TI-API: Shenzhen Haidesi communications tec - SD#1026740801

Hazel Song
Prodigy 340 points
Part Number: TI-API

Hello team,

When customer processed order change for PO#SHD-PE-202502-0396 on TI CI online platform, this agent received the errors saying TI-V1-335 System error: Schedule line 0001 for item 000010 does not exist . Could you please check what's wrong with the system? In the meanwhile, would you please get this API messages newly added into current API error list which is currently posted on E2E platform? Thank you.

  • 0
    TI__Expert 4000 points

    Hi Hazel,

    This is a bug in SAP.  As far as we know, a workaround solution is to click on the check availability button in the SO and then ask the customer to send the order change again. Thanks.

  • 0 回复 Hebe He
    TI__Prodigy 340 points

    Hello Hebe,

    Even if COR completed the steps as requested, the customer still fails to make the change and reports the same error. I've raised an internal CW# to SAP to see how we can resolve it. Thank you!

  • 0 回复 Hazel Song
    TI__Expert 4000 points

    Hi Hazel,

    Thanks for your sharing. For such case I'd like to close this thread and follow up this request with SAP team via CW# first. Thanks a lot. 

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