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BQ25882: bq25882偶现无法充电

Part Number: BQ25882

用这款充电芯片,当机器连接标充适配器充电时,打开机器上的打印头进行持续打印,过一段时间发现,关闭打印头后电池充电电流为0mA(这个是偶现的,不是每次都出现),充电器只会给系统供电,重启机器后现象依然存在。

请问是否能提供排查问题的建议?

谢谢!