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DCA1000EVM: Unable to read FPGA Version. [error -5]

Part Number: DCA1000EVM

目前我是使用AWR 2243 BOOST 以及 DCA 1000 EVM
mmwave studio 版本是3.0.0.14
DCA 1000 EVM 剛買不久
MATLAB Runtime(v8.5.1, 32-bit)
筆電為win 11
電源供應器 5V 2A
目前的output 是 Unable to read FPGA Version. [error -5]
目前已經試過
1.關防火牆
2.網路線RJ45也是直接連接在儀器上沒有使用轉接口
3.另外一臺筆電也是相同情況
想詢問如何解決 謝謝

"I am currently using the AWR 2243 BOOST and DCA 1000 EVM.

The mmWave Studio version is 3.0.0.14.

The DCA 1000 EVM was recently purchased.

MATLAB Runtime (v8.5.1, 32-bit).

The laptop runs Windows 11.

The power supply is 5V 2A.

The current output is 'Unable to read FPGA Version. [error -5]'.

I have already tried the following:

  1. Disabling the firewall.
  2. Using a direct RJ45 connection without any adapters.
  3. Trying with another laptop, which shows the same issue.

I would like to inquire about how to resolve this issue. Thank you."